Oxygen Self Service Portal by e-Warehouse is the latest and greatest in the world of on demand service management business solutions.

Now you can take advantage of E-Warehouse’s cutting edge service desk solution and have your customer's reap direct benefits as well!

Cut through contact centre hold queues, email backlogs and more - give your customer's direct access to the trouble tickets and updates on their status, allowing your service and support representatives more flexibility to work towards resolving the issue, instead of answering repeated phone calls from frustrated customers.

The Oxygen Self-Service Portal empowers your business with robust functionality and CRM tools allowing your customer's access to their own service and support requests.

An Oxygen administrator can create special self-serve accounts for any customer in the Oxygen Service Management Software, which then allows those customers to login to a special self-service portal, giving them access to create cases that are instantly available to support personnel in real time; or reflect on previous cases already submitted to the system.

Click here for further information.